1.About us and Your use of the Website
3.Ordering with us
5. Secure payment
6. Order Cancellation
7. Delivery of Goods to you
8. Events beyond our control
9. Privacy and data collection
10. Liability and Limitation
12. Return policy
1. About Us and Your Use of the Website
1.1 We are Wood Carving Studio SALAJ - we produce trophy plaques and other wood carved products
Our establishment in the CZ is:
Kostelec nad Orlicí 51741
Our website is www.rezby-salaj.cz
Our telephone number is +420 777 203 792
Our email address is firstname.lastname@example.org
1. These Terms and Conditions apply to all sales taken through our website, over the telephone and
face to face and by using our website you agree that they apply to all contracts between you and us. They
are liable to change at any time and any change will take effect from the time of publication on our website.
Your statutory rights are not affected.
2.1 We will not be liable to you for any indirect losses that happen as a side effect of any main
loss or damage, including but not limited to, loss of revenue, profits, goodwill or business opportunity,
anticipated savings, or for any injury to your reputation or for any losses that are not reasonably foreseeable
by both of us at the time your order is placed.
2.2 Provided we take reasonable care when we deliver goods to you our entire liability to you shall
not exceed the price paid for the relevant goods purchased through our website www.rezby-salaj.cz
3. Ordering with us
Having decided what you might like to purchase and adding it to your shopping cart our system will produce
a final summary of what you are about to order and the cost involved. This constitutes our quotation for
the products and delivery concerned. If you go ahead and place your order, this constitutes an offer to
us to buy the goods. All orders are subject to acceptance by us, and no contract shall exist between us
until we have confirmed your order by issuing your "Order Confirmation".
The price payable for the Goods shall be as shown on the Website. Prices advertised on the Website exclude
postage, packing, insurance and any applicable export duties. Delivery charges are shown separately when
ordering and must also be paid in advance.
You can choose between
1.) Online credit card payment - You can pay directly on our web. After ordering choose
the way of payment – Online credit card payment. After them you´ll transfer on the web of payment system
the GoPay http://www.gopay.com/en/index.html
Now you can pay with your online card. We can see your payment immediatelly and we send you your Order
in the next day. About the real date of delivery we will inform you on your email address.
2.) Payment via bank account. Choose the way of payment: Payment on bank account. We
would send you the payment information as Account Nr. etc. directly to your e-mail. After them you can
pay it. We will see your payment after 2-3 days. After them we send your delivery immediately.
5. Secure Payment
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They
are only decrypted after they reach our computer. They are not held in clear text on any web site.
We never see your data when you order online. GoPay handles our credit card transactions. Thus, all dcredit
card data is captured by GoPay, who are regarded as one of the safest payment systems.
You may cancel your Order at any time up to the end of the seventh (14) Working Day from the date you
receive the Goods.
To cancel your Order you must notify us in writing (which includes letter, fax or email). The sum debited
to Us from your credit or debit card will be re-credited to the same card within 30 days of your cancellation
The Goods in question must be returned to Us within 21 days of your cancellation notice and must be received
by Us in the condition they were in when delivered to you, unopened and sealed in their original packaging
in a condition suitable for re-sale. Unless the Goods are faulty, We shall be entitled to recover any
direct costs of having to recover the Goods from you and may set such costs off against the amount to
be re-credited to you.
You must then return the goods to us at your own expense, addressed to:-
7. Delivery of Goods to you
Wood Carving studio Salaj can only state that it will deliver goods to you in an approximate period. We
will endeavour to deliver your order within the European Union to you within 7 business days.
We will not be held liable for any delays in delivery caused by you or by circumstances outwith our control.
We use a range of different couriers depending on which is best suited for delivery to your location.
In any event, on despatching your goods we will email you with confirmation of despatch together with
a tracking number and details of how you may track your goods. If you have any problems or are failing
to get the information you require then please email us at email@example.com,
and we will let you know how your delivery is progressing. We will not be held liable for any delays
in delivery caused by you or by circumstances outwith our control. For Christmas Deliveries, we recommend
that you order by the 10th December. We will endeavour to dispatch all 'in stock' orders within 24 hours,
however we cannot guarantee delivery on or before the 24th December as the post may be delayed in your
8. Events beyond Our control
We shall have no liability to you for any failure to deliver Goods you have ordered or any delay in doing
so or for any damage or defect to Goods delivered that is caused by any event or circumstance beyond Our
reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown
of systems or network access, flood, fire, explosion or accident.
9. Privacy and Data Collection
We, Wood Carving Studio Salaj are totally committed to ensuring best practice in all that we do. As a
valued visitor to our website you can be assured that the protection of privacy and confidentiality are
given the highest priority. Any personal information is collected, held and used in compliance with the
Data Protection Act.
We collect only the basic personal details required to process your order. We will not release your name,
address, email address or any other information about you to any outside party, except as set out in this
any other companies, organisations or individuals.
We will hold your personal information securely and use it only in compliance with the applicable current
data protection laws. We will use your personal information to provide you with the information and services
you request. We may also use your information to let you know about other products and services which
we offer which may be of interest to you. Please let us know if you do not want us to contact you in the
future: firstname.lastname@example.orgWe do provide links to other websites as well. These may not be governed by
You are entitled to see the information held about you and you may ask us to make any necessary changes
to ensure that it is accurate and kept up to date. If you wish to do this, please write to us
If we do not deliver or if the Goods we deliver are not what you ordered or are damaged or defective on
delivery or during the Warranty Period or the delivery is of an incorrect quantity, Our only obligation
will be, at Our option to:
10.1 make good any shortage or non-delivery or incorrect delivery; or
10.2 replace or repair any Goods that are damaged or defective; or
10.3 refund to you the amount paid by you for the Goods in question.
The above obligations shall not apply when such damage or defect has arisen as a consequence of any negligence
by you or your failure to comply with any reasonable instructions issued by us in respect of maintenance
and/or safe handling.
10.4 We shall have no Liability to you for any consequential, special or indirect losses including without
limit loss of revenues, profits, contracts, business or anticipated savings damage to or loss of goodwill,
reputation or data.
10.5 Without prejudice to the foregoing, our total aggregate Liability to you under and/or arising in
relation to this Contract shall not exceed the amount paid by you for the Goods.
10.6 Nothing in this Contract shall exclude or limit Our Liability for death or personal injury due to
Our negligence or any Liability which is due to Our fraud or any other Liability which We are not permitted
to exclude or limit as a matter of law.
10.7 Nothing in this Contract shall exclude or limit your statutory rights.
the entire agreement between you and us in relation to the purchase by you of the goods.
to any extent, such term, condition or provision will to that extent be severed from the remaining terms,
conditions and provisions which will continue to be valid to the fullest extent permitted by law.
and not exclusive of either party’s rights under the general law, and may be waived only in writing. Delay
in exercising or non-exercise of any right is not a waiver of that right.
All communications from us will be in English. All contracts between us will be governed by English law,
and any disputes will be subject to the non-exclusive jurisdiction of the English courts.
We will not be responsible for any delay or failure to comply with these Terms of Sale or the Returns
Policy if the delay or failure arises from any event which is beyond our reasonable control. Such events
would include (but are not limited to) fires, floods, earthquakes, storms, natural disasters, war, civil
unrest, acts of terrorism or malicious damage to or destruction of our premises, equipment or goods.
The contents of this website are copyright to Wood Carving Studio Salaj.
The responsibility for payment of any levy/import duty or tax liable is the responsibility of the purchaser.
12. Returns Policy